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Welcome to CCAC

The Consolidated Customer Assistance Center (CCAC) provides a single point of contact for inquiries and technical assistance for customers of select shared resource centers within the DoD High Performance Computing Modernization Program (HPCMP).

Current CCAC News

Scheduled Maintenance For Next 30 Days
Date System Start End Details
Aug 26-31 AFRL - Hawk 1403 EDT 1403 EDT System Maintenance
Sep 07 ARL - MJM 0600 EDT 1000 EDT System Maintenance
Sep 07 ARL - Harold 0600 EDT 1000 EDT System Maintenance
Sep 08 NAVY - Einstein 0900 CDT 1500 CDT System Maintenance
Sep 08 ARSC - Pingo 0900 AKDT 2100 AKDT System Maintenance
Sep 20-21 ARSC - Midnight 0900 AKDT 2100 AKDT Hardware Maintenance
Sep 21 ARL - MJM 0600 EDT 1000 EDT System Maintenance
Sep 21 ARL - Harold 0600 EDT 1000 EDT System Maintenance
Sep 21 NAVY - Davinci 1000 CDT 1800 CDT System Maintenance
Sep 22 MHPCC - Mana 0730 HST 1700 HST System Maintenance
Sep 30-Oct 01 ARSC - Midnight 1200 AKDT 0000 AKDT Decommissioning
Sep 30-Oct 01 MHPCC - Mana 2345 HST 0015 HST FY11 Changeover

View All Scheduled Maintenance

Hours of Operation

Monday-Friday, excluding federal holidays

CCAC User Portal
The CCAC User Portal, introduced 12 June 2009, will provide users a continual resource to assist with their high performance computing needs. The web-based User Portal, available 24 hours, allows user ticket creation, constant updated ticket status, and knowledge management capabilities which may provide immediate resolution to problems.

Last modified: August 23, 2010