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Welcome to CCAC

The Consolidated Customer Assistance Center (CCAC) provides a single point of contact for inquiries and technical assistance for customers of select shared resource centers within the DoD High Performance Computing Modernization Program (HPCMP).

Current CCAC News

Unscheduled Maintenance
Date System Start End Details
03/10/10 ERDC - Diamond 1450 CST 1930 CST More Info
Scheduled Maintenance For Next 30 Days
Date System Start End Details
Mar 10 MHPCC - Mana 0730 HST 1700 HST System Maintenance
Mar 10 ARSC - Pingo 0900 AKST 2100 AKST More Info
Mar 17 ARSC - Midnight 0900 AKDT 2200 AKDT More Info
Mar 20-22 ARL - MJM 0500 EDT 1200 EDT Facility Maintenance
Mar 20-22 ARL - Harold 0500 EDT 1200 EDT Facility Maintenance
Mar 24 MHPCC - Mana 0730 HST 1700 HST System Maintenance
Mar 26 AFRL - Hawk 0800 EDT 1800 EDT More Info
Mar 29-Apr 02 AFRL - Hawk 0800 EDT 1200 EDT More Info
Apr 06 NAVY - Einstein 0900 CDT 1500 CDT System Maintenance

View All Scheduled Maintenance

Hours of Operation

Monday-Friday, excluding federal holidays

CCAC User Portal
The CCAC User Portal, introduced 12 June 2009, will provide users a continual resource to assist with their high performance computing needs. The web-based User Portal, available 24 hours, allows user ticket creation, constant updated ticket status, and knowledge management capabilities which may provide immediate resolution to problems.

Last modified: March 11, 2010