CCAC Accounts Center
877 CCAC-039 (1-877-222-2039) | 937-255-0679785-0679 (DSN) | 937-656-9538 (FAX)
accounts@ccac.hpc.mil
Obtaining an Account
Your HPCMP account starts with an approved Portal to Information Environment (pIE) user account. To obtain a pIE user account, the following must be completed:
- Your S/AAA will provide you assistance through the HPCMP account process. If you don't currently have a Service Agency Approval Authority (S/AAA) or are unsure as to who is your S/AAA, contact require@hpcmo.hpc.mil.
- Go to pIE's web site and request a login account:
- Citizenship Status, including registration numbers and expiration dates, if known
- Preferred Kerberos Realm (HPCMP for US Citizens and Green Card Holders, ARSC.EDU for Foreign Nationals without a completed NAC)
- Organization ID (Your S/AAA will let you know which Org ID to choose from the drop down menu, for example, WPASC, AFVAW, NRLDC, etc.)
- Name, Title, Position
- Mailing address (No PO Box), Company Name, Phone, Fax, Email address
- Preferred Username
- Government Employee status. If not, a Government Employee will need to provide a Government Point of Contact
- Contract Number and Contract Expiration date, if known (optional)
- Preferred Shell (optional)
If you have a Common Access Card (CAC), click "Register My Common Access Card (CAC)" to register it to your pIE account.
If you do not have a CAC, you should click the "I do NOT have a CAC" button. You will receive an alternate method to access your pIE and system accounts.
You will need to know the following information to complete your request:
- Complete the Information Assurance Training and send a copy of your signed Certificate of Completion to your S/AAA.
At this point, your pIE user account will be rejected or approved by your S/AAA. The approval status is listed in pIE, or you can contact CCAC by email help@ccac.hpc.mil or by phone 1-877-222-2039.
If your pIE user account is rejected, talk to your S/AAA or alternate S/AAA for additional information and discuss re-submitting your request.
If your pIE user account is approved, your information will be sent to CCAC to complete your HPCMP account.
To complete and activate your HPCMP user account:
- Provide a Visit Request to the CCAC/AFRL Security Officer:
- AFRL DSRC (Attn: Donna Schiefer)
- Fax: 937-904-5505
- JPAS SMO Code: WE1MFMSRC
- Complete a Section III and a DoD Information System User Agreement and fax to CCAC at 937-656-9538.
If you do not have a .mil or .gov email address:
- Complete Phishing Awareness Training and Portable Electronic Devices and Storage Media Training and return the signed certificates of completion to Joyce.schulte.ctr@hpcmo.hpc.mil or fax to 703-690-0971.
Users with a .mil or .gov email address are also required to complete these training modules; however, it is the understanding of the HPCMP that the user's security manager maintains a copy of these completion certificates. Therefore, the HPCMP does not require additional copies be sent to the program office.
If you require an hToken or SecurID card:
- Fax the hardware receipt to CCAC at 937-656-9538. This receipt is enclosed in the package you will receive from CCAC with the hToken or SecurID card.
After all of the above is complete, your HPCMP user account will be activated within pIE. Additional steps must be taken in order for you to access HPC resources at the DoD Supercomputing Resource Centers (DSRCs). Please work directly with your S/AAA or Principal Investigator to get access to these resources.
Last modified: August 24, 2010
